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Security

Your data, kept safe.

A restaurant's sales, menu and guest list are its business. Here's how we protect them.

How we protect it

Encrypted everywhere

Every connection uses HTTPS (TLS). Data is encrypted at rest in the database and in backups.

Stored in India

Your restaurant's data lives in a database hosted in Mumbai.

Access checked by the database

Every read and write is checked against the person's restaurant, outlet and role inside the database itself, not just the screen.

Passwords and PINs hashed

We never store passwords or PINs in readable form. Shared counters lock themselves when idle.

Registered devices

Offline billing only works on devices an owner or manager has set up, each with its own secret and invoice series.

Audit log

Discounts, cancellations, refunds, menu and staff changes are recorded with who did it, when and at which outlet.

Daily backups

The database is backed up every night, encrypted, and kept for 30 days.

Private error reports

Fault reports carry internal ids only: no names, emails, bill contents, IP addresses or guest links.

Found a security issue?

Please tell us privately at support@qbite.in with the details, and give us a reasonable time to fix it before sharing it. We'll acknowledge your report within two working days.

Ready for a calmer service?

Try it free for 14 days, or let us show you around on a 20-minute call.